It’s a sad fact, but the locksmith industry is one of the most-frequently scammed industries out there. This is awful because a well-trained locksmith provides some of the best options to help keep your home secure and your family safe. We know you’re giving us access to your home and/or vehicle, often at times that you’re particularly vulnerable. If you’re looking for a local locksmith, here’s what you should know in order to avoid getting scammed.
Look For License Information
In an ideal world, it would be as simple as demanding to see a locksmith’s license and checking that in an online database. However, this isn’t a foolproof method since many states don’t actually require a license to operate as a locksmith. If a locksmith is licensed, they won’t be shy about sharing their license number, which you can look up in your state’s database online. When the locksmith technician arrives at your location, you can ask to see the physical license to verify that against the number you’re given over the phone.
Ask About Bonding and Insurance
If your state doesn’t require a license, that won’t automatically make locksmiths illegitimate. In the absence of a license, ask your chosen locksmith company if they are bonded and/or insured. Bonding is another way of proving legitimacy, since locksmiths have to go through a thorough vetting process in order to become bonded. Insurance is a good way for locksmiths to protect both themselves and you from liability.
Look For Consistent Branding
Branding is a good way to ensure that your locksmith is trustworthy because it shows that they care about their business. However, in our modern Digital Age, a website is easy enough to make, and make look good, so don’t rely on just the presence of a good-looking website. Look for consistent branding online and in person. That means a logo on the website that carries over to the mobile locksmith vehicle as well as the technician’s shirt, hat, and/or paperwork.
Be Wary of Big Price Jumps
One of the most common scams is when a locksmith will give a low-ball quote when they talk to you over the phone, and then surprise you with a price increase in person — often after the work has been done. The best way to avoid this is to have the technician give you a quote over the phone and another in person, once they’ve seen the work that needs to be done. If the price changes drastically, be wary. It’s also a good idea to ask for the quote in writing, and ask how they handle the situation if the price will change. You have the right to refuse service if you feel you are being quoted an unfair price, though you may still pay a small fee for the mobile locksmith to come to you.
If you need dependable locksmith help in Redlands or any of the surrounding cities, trust your home and vehicle to the local pros. Connect with Redlands Lock & Key to learn more and see how we can help!